Heartland Awning and Design - Patio Furniture, Awnings, Sunscreens
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Sunbrella Fabrics
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Phone: 402.330.9270
Frequently Asked Questions

Frequently Asked Questions 


How long does an awning last?
Today's fabrics are generally warranted for five to ten years. With proper maintenance and care, they should last much longer. The exposure of your awnings and care given to them will greatly determine their life.

What colors are available?
Today's fabrics come in hundreds of solid and striped colors!  (See

How do I keep my awning
Regular maintenance generally means a once-a-year cleaning, with additional care if stains appear. Also, remember that your awning is an exterior product. In the same way you wouldn't leave your automobile outside without washing it for very long, you'll also need to clean your canvas awning to preserve and extend its good looks and service life.


Why is a welded frame awning better than a pipe frame awning?
Welded frames are strong enough to withstand the wind load & snow load that are typical for our area.  The fabric has a tighter fight and as a result, there is less wear on the fabric so they aren't as noisy on a windy day. 

Does the fabric color I choose affect how hot it is under my awning and also how dark it will be shaded underneath?
Good question. Yes, the darker the color chosen, the darker the shade effect underneath will be.  As for the temperature, while color choice has some slight impact, the type of fabric chosen and the overall ventilation of the installation will have a greater effect.

How long does it take to build once I place an order?
As with any custom-manufactured product, there is a short lead time for quality work to be accomplished. For canvas awnings, this can mean as little as three weeks. Of course, this varies depending on the time of the year (summer typically is the busiest part of the year), and it is not unusual for this lead time to run longer, especially in seasonal climates.

What should be done with a
retractable awning in the winter?
By design, the awning is self-storing when retracted. Many owners of retractable awnings remove the loose hanging valance for winter storage, while others do nothing more than keep the unit retracted and bring the crank handle in.  And some owners use their retractable awnings all year long!  Removing the loose hanging valance will extend the life of the fabric.

What kind of wind loads can a
retractable awning handle?
Retractable awnings primarily are for sun protection and should not be left out in windy conditions. However, wind is a very unpredictable force, with a tendency to change direction and speed very quickly. In a wind-tunnel test, which is a very controlled environment, a retractable awning withstood straight-on wind forces at over 50 m.p.h. In "real-life" applications, the general rule of thumb is: If you are comfortable sitting outdoors dining or reading the paper, then it is probably safe to operate your awning. The concern with wind is the up-lifting effect on the awning rather than the downward force; therefore the greater the pitch, the more wind-resistant the unit is.

Why would I want my
retractable awning motorized?
Nothing could be more convenient than simply flipping a switch or pushing a button and watching your awning roll out on its own. Once fully extended or retracted, the unit will stop automatically. You may also stop the retractable in any position with the wall-mounted switch or a remote control. Consider how few times you would change the TV channel if you didn't have a remote control.

Are there any other weather conditions I should be concerned about for my
retractable awning?
Retractable awnings primarily are designed to provide protection from the sun's rays and not from rain. However, it can be used in drizzle or misting rains with proper unit pitch. In heavy or driving rains, the unit must be retracted to keep water from "pooling" on the fabric and causing damage or irreversible fabric stretching, then roll it out when the rain has finished so the fabric can dry.


How can I find out if my product or idea can be made?
Just fax, mail or e-mail a drawing or sketch to us and one of our design coordinators will contact you and help you pull the concept or product together.  


What are the different styles of valances?  


           No Valance            Rigid & Loose Valance         Loose Valance                   Rigid Valance     


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